Terms and Conditions gan78 –
Complete Platform Usage Guide

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member") and gan78 ("Platform", "we") concerning the use of the website, mobile application, and all services provided by gan78.

By accessing or using the gan78 platform, you confirm that you have read, understood, and agreed to be fully bound by these Terms. This acceptance is an absolute condition for registration and continued use of our platform.

These Terms should be read together with the gan78 Privacy Policy and Responsible Gaming Policy, which form part of the overall agreement between you and the platform. All three documents together constitute the full and complete agreement between you and gan78.

To register and use the gan78 platform, you must meet all of the following eligibility requirements without exception:

• At least 18 years old on the date of registration
• Have full legal capacity to enter into a binding agreement
• Not a citizen or resident of any country where online betting is prohibited
• Have never been declared bankrupt or are currently undergoing a formal debt management process
• Registering in your own name and not on behalf of any other individual or entity
• Do not currently hold an existing active gan78 account under your name

Gan78 reserves the right to request proof of age at any time. KYC (Know Your Customer) verification is mandatory before any fund withdrawal is processed. This verification process requires valid identification documents such as a national ID card, passport, or valid driver's license.

Each individual is only permitted to hold one account only at the gan78 platform. Creating multiple accounts is a serious violation of these Terms and may result in the termination of all associated accounts.

During registration, you are responsible for ensuring all information provided is accurate, complete, and up to date. Required information includes your full name, phone number, email address, and active bank account details.

• Your username and password are your personal responsibility – do not share them with anyone
• Use a strong password combining uppercase letters, lowercase letters, numbers, and symbols
• Notify gan78 immediately if you suspect your account has been compromised
• Update your profile information whenever there are changes to your personal details
• Accounts inactive for more than 12 months may be subject to administrative fees or termination

Gan78 reserves the right to request additional verification at any time for security and compliance purposes. Failure to provide the required documents within the specified timeframe may result in temporary account suspension.

Gan78 supports a wide range of payment methods optimised for the Malaysia market. All transactions are processed through a fully secure and encrypted payment system.

• All deposits must be made from an account registered in your own name – third-party deposits are not accepted
• Withdrawals are only processed to a verified bank account or e-wallet registered under your name
• Your first withdrawal requires completed KYC verification before it can be processed
• Gan78 reserves the right to hold withdrawals for up to 5 business days for security review purposes if necessary
• Any attempt to falsify transactions or use unauthorised payment methods will result in account termination

All promotions, bonuses, and special offers provided by gan78 are subject to the specific terms stated alongside each respective promotion. Promotion-specific terms should be read together with these general Terms.

• Bonuses are subject to rollover requirements (wagering turnover) clearly stated in each offer
• Each member is eligible to claim a new bonus only once unless otherwise stated
• Gan78 reserves the right to modify, suspend, or withdraw any promotion without prior notice
• Bonuses obtained through suspicious or fraudulent activity will be voided immediately
• Bonus fund withdrawals are only permitted after the rollover requirements have been fully met
• Accounts found to be systematically abusing promotions may be subject to restrictions or termination

All bets placed on the gan78 platform are final once confirmed. Members are fully responsible for ensuring the accuracy of their bets before confirming them.

• Confirmed bets cannot be cancelled or amended except under specific circumstances such as the cancellation of a sporting event
• In the event of a technical error or system disruption during a bet, gan78 reserves the right to void the bet in question and return the stake to the account balance
• Odds displayed are accurate at the time of viewing – fluctuations are a normal part of live sports wagering
• Bets placed on events whose outcomes are known in advance are invalid and will be voided
• Any attempt to exploit system errors for an unfair advantage is a violation of these Terms

For casino and slot games, all game outcomes are generated by an independently certified and fair Random Number Generator (RNG). gan78 does not influence the outcome of any game in any way.

Member account security is a top priority at gan78. Our platform uses 256-bit SSL encryption to protect all data transmitted between your device and our servers.

• You are solely responsible for all activities that occur under your account
• Gan78 will never ask for your password via email, SMS, or any other platform – do not disclose your password to anyone
• Enable two-factor authentication (2FA) for an added layer of security on your account
• Log out of your account after each session on a shared device
• Report any suspicious activity on your account to customer support immediately

Your personal information is collected, stored, and used in accordance with the gan78 Privacy Policy, which forms part of this agreement. We do not sell or disclose member personal data to third parties without your consent, except as required by law.

Gan78 reserves the right to suspend or terminate any member's account at any time, with or without notice, if we have reasonable grounds to do so. Reasons that may lead to such action include:

• Violation of any provision under these Terms and Conditions
• Fraud, money laundering, or financial criminal activity
• Providing false or misleading information during registration or KYC verification
• Multiple account registrations under the same or different names
• Use of unauthorised software, bots, or other manipulation techniques
• Conduct that systematically abuses the promotions system
• Requests from relevant authorities in accordance with applicable law

If your account is terminated for reasons unrelated to a breach of these Terms, any valid remaining balance in your account will be returned upon completion of the investigation, subject to deduction of any bonus funds that have not met the rollover requirements.

All content, designs, logos, graphics, text, software, and other materials on the gan78 platform are the exclusive property of gan78 or its authorised licensors and are protected by applicable copyright, trademark, and intellectual property laws.

• You are not permitted to copy, distribute, modify, or republish any platform content without prior written consent
• Use of the gan78 logo or trademarks for commercial purposes without authorisation is strictly prohibited
• Any software or technology used on the platform is the property of gan78 or the respective licensor

The gan78 platform is provided "as is" without any express or implied warranties. While we strive to ensure uninterrupted operation, we do not guarantee continuous availability free from technical errors.

• Gan78 is not liable for any losses arising from technical disruptions beyond our control
• Wagering carries risk – you may lose some or all of the funds you wager
• Gan78 does not provide financial advice or guarantee returns from any wager
• Members are fully responsible for complying with local laws regarding online betting

Gan78 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Amendments will take effect immediately upon publication on the platform.

We will endeavour to notify members of material changes via in-platform notifications or email. However, it remains your responsibility to review these Terms periodically. Continued use of the platform following any published amendment constitutes your acceptance of the revised Terms.

If you have any questions, concerns, or feedback regarding these Terms and Conditions, please reach out to our team through the following channels:

• In-platform Live Chat – available 24 hours a day, 7 days a week
• Official email: [email protected]
• Our FAQ section containing answers to commonly asked questions

Our support team operates in both Bahasa Melayu and English and will endeavour to respond to every enquiry as promptly as possible.